Crushing Doubt Membership Terms & Conditions
The Crushing Doubt Membership is an online membership community designed to help mind-body symptom sufferers implement the columns treatment system for symptom relief. By joining the Crushing Doubt Membership, you can access up to 3 weekly coaching sessions, an online community - where you can submit written questions, interact with the community, see schedule and zoom links - and a Resource Library filled with valuable tools and content to support your journey. You will also be able to view video replays of each coaching session for the duration of your active membership.
This document outlines the terms and conditions of our services and your participation in the Membership. Please read it carefully before making your purchase.
Membership Terms & Conditions (‘Terms’): Key Details
These Terms cannot be varied, and in proceeding to purchase the Membership, you will be deemed to have accepted these Terms. The Terms set out below apply to the services offered by Crushing Doubt, LLC. Please read them carefully as they affect your rights and liabilities under the law and set out the Terms under which Crushing Doubt, LLC (“we,” “our,” or “us”) provide services to you as purchaser of the Membership. These Terms are subject to any rights you have under consumer law to which we are bound and cannot be waived by contract.
Please be aware that we may update these Terms at any time. Your continued membership use indicates your acceptance of the terms and agreement to any changes.
Membership Outline
The Crushing Doubt membership platform is designed to help sufferers obtain relief from mind-body symptoms through Columns work while providing ongoing support, guidance, and community. Through direct coaching sessions and written answers to questions members are equipped to eliminate seemingly chronic symptoms, control acute symptoms, and achieve better self alignment.
The Membership is an ongoing commitment where you can regularly receive the tools, encouragement, and accountability needed to stay focused on your recovery journey.
The Crushing Doubt membership is designed for mind body symptom sufferers who need further information or support to make progress in their recovery. It’s ideal for those who desire clarity about their symptoms and how to resolve them, along with a supportive community and a sustainable plan for relief.
Eligibility
This membership is suitable for those over the age of 18.
Membership Specifics
There are four elements to the Membership:
3 Weekly Live Group Sessions
Online Community with written questions & answers
Resource Library
Recorded Group Sessions Playback
Membership Group Sessions
The group sessions will be led by Dr. Dan Ratner. From time to time they may also be led by one of Dan’s trained colleagues.
The group sessions will take place on Zoom on Mondays from 1-3 PM EST, Tuesdays from 10 AM to 12 PM EST, and on Wednesdays from 6-8 PM EST.
During each group session, members will share successes in their recovery, get answers to questions about their recovery, and learn about the columns system and how to implement it from Dan.
The information and guidance shared will be based on Dr. Dan Ratner’s Psy.D. training, decades of experience in the field, his personal experience recovering from mind body symptoms, and the years of research and practice working with mind body sufferers that led to his columns system understanding.
The sessions will be recorded and made available within one week of recording and will be available to all active members.
Group sessions may not run during certain periods for the Crushing Doubt staff’s vacations or other rescheduling requirements. You will be notified by the last day of the month about any anticipated days off from group for the upcoming month. There will be no adjustments made to the cost of the membership during months where there are fewer sessions, in part because of the cost effectiveness of the membership.
Community Site
In between group sessions, you will get the chance to ask up to two questions per week about mind body symptoms, how to recover, and what interventions you can apply in your own columns work and you will receive written answers within five business days. You can also engage in the columns forum with other symptom sufferers to learn from and support each other.
Resource Library
In addition to the group sessions and community site resources (including the written Q&A, schedules, and zoom links), there will be additional recovery resources available for members to consider in their own time. This resource library is constantly being updated (it will be released initially in 2026). It will include research studies, recovery stories, and much more. For best results you should read my book, Crushing Doubt, or take my seminar course, and use the membership to implement what you learn. You will also need to continue working to make gains with your own system within my system with respect to how to deal with your own symptoms. Failure to do so may limit your ability to learn from the tips and guidance shared in the group sessions and community site. The content of all resources and training will be provided in English, translations are not available.
Recorded Playback of Sessions
You will have access to all group session replays, regardless of which sessions you attended, to provide extra support, information, and integration of the columns concepts during the duration of your membership.
Community Behavior
It is requested that at all times your behavior towards others in the Crushing Doubt community be polite and respectful. This includes discussing your doubts without becoming discouraging to others or expanding their doubts. Should your behavior be deemed offensive, inappropriate, harmful, or in violation of the community guidelines we reserve the right to remove you from the Membership with immediate effect.
Each person is responsible for their own behavior and we will not be held responsible for the behavior or actions of any other Members.
Membership Fees and Payment Terms
The cost of the Membership is set at the time you subscribe and is exclusive of VAT/Taxes. Upon your subscription you will agree to ongoing monthly payments via Stripe, which will be taken automatically every thirty days from the time of your beginning subscription date until you cancel your subscription through the client portal.
We reserve the right to change the content and delivery of the services within the membership and the associated price point at any time. Should we do this we will provide advance notice so that you can decide whether to consider your subscription. We shall never increase your membership fees without providing at least 28 days’ notice and without providing you with advance notification.
Refunds and Cancellation
We offer a 14 day money back guarantee should you not be fully satisfied with the Service after subscribing. To request a refund under the guarantee please cancel your subscription via the client portal and confirm this request by the following email: support@crushingdoubt.com.
You may cancel your monthly subscription at any time via your client portal, but due to the nature of the Service no refunds will be made for any membership fees already paid, excluding the original 14 day money back guarantee as stated above.
Other than in cases of the 14 day refund, you will always retain membership access for the full subscription month regardless of when you cancel.
Upon cancelling you will no longer have access to the Service, including all content and community resources, once your current membership period is completed.
The 14 day refund period only applies to your first subscription and cannot be used more than once.
No partial refunds are given should you terminate a subscription before your renewal date.
It is entirely your responsibility to ensure that you cancel your account in good time should you no longer require the Service and do not wish to be billed further. If you fail to cancel your membership before the next billing cycle, we will not be able to refund that payment.
Disclaimers
This membership and columns work in general is not therapy, nor does it constitute Dr. Dan Ratner practicing under his New York State Psychology license. Each person who agrees to these terms of service is agreeing that the work can be done virtually anywhere in the United States or in the world over the phone or internet. This work is to be considered “psychoeducational coaching” and the focus is on education that alleviates mind body symptoms. While the work may be therapeutic in its effect, this is not the primary goal or intention, and any usual circumstances of therapy do not apply to this work, including Dr. Ratner holding primary responsibility of mental health care, emotional experience that occurs during the educational interactions, or liability for any such services. Dr. Ratner recommends, when the symptom sufferer feels it necessary, having a separate therapist as the primary mental health provider for each person engaging in columns work. We make no guarantees or claims as to the success of any member. Each individual is unique and their abilities are unique to them. The aim is to provide mind body education and a system that can be implemented between sessions and for the rest of your life. However, results depend on your understanding and application of the material and, since mind body experience is moment to moment, these results may vary over time. The goal is to have a consistent pathway to success in preventing any chronic mind body symptoms and in controlling acute ones as well. The columns system and information provides the opportunity to achieve that. We are not responsible for any action or inaction which you take as a result of the information within the Membership.
We are not responsible for any loss of opportunity or any investments which you make. No content in this Membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately.
We ask that all members in the Membership respect the rights of others in their behavior and in maintaining their privacy. We will not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the Membership. (NB: Behavior of members is referenced earlier but it is relevant here again as a specific disclaimer.)
Limitation of Liability and Indemnification
To the fullest extent permitted by applicable laws, we limit liability and responsibility for any harm resulting from your use of all or any part of the Membership. We shall not be liable to you for any damages, whether such claim is based on contract, tort, or otherwise.
If we are found to be legally liable to you for any damage or loss which arises out of, or is in any way connected with, your use of the Membership, our liability shall in no event exceed the total of any fees with respect to the Membership received by us from you, during the 6 months preceding the date on which the claim arose.
Nothing in these Terms shall limit or exclude our liability in respect to fraudulent misrepresentation, death, or personal injury, resulting from our negligence, or any other liability which cannot be limited or excluded by law.
You agree to indemnify, defend and hold us, our subcontractors and employees, harmless from any claim or demand, including solicitors’ fees, made by a third party due to, or arising out of, your breach of these terms, or your violation of any law or the rights of a third party.
Privacy and Confidentiality
Your privacy and protection of your personal data is important to us. You are responsible for ensuring that your contact details are accurate and up-to-date, at the time of registration, and on an on-going basis thereafter.
Your personal data is protected as set out in our privacy policy which can be found at www.crushingdoubt.com/privacy-policy. By providing your personal data you agree to the terms of our privacy policy.
During the course of the Membership you may have access to confidential information, in particular the personal affairs of other members. In accepting these Terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of, any confidential information relating to any other member.
You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.
Please be aware that membership sessions are recorded and your name and image/video will be captured and displayed on replay. The recordings of the sessions will be kept and made available to others in the Membership. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any session your camera is switched off and your name field is changed to “Attendee” with your initials so that support can still be offered but no personal identifiable information will be captured.
Your log-in details must remain confidential, and you must not disclose this information to a third party, without our express permission in writing. If you know, or suspect, that your log-in details have been obtained by a third party, you agree to change your password immediately.
Intellectual Property
During your time as a Member you will be provided with information and knowledge about Dr. Dan Ratner’s unique columns system,the nature of mind body symptoms through that lens, and his recommended strategies to alleviate and control the symptoms. At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate, republish, reproduce, distribute, translate or provide copies to third parties. You may also not reproduce them in public without directly crediting Dr. Dan Ratner and Crushing Doubt as the source of the information. We retain and reserve all of our copyrights.
Non-Compete
You agree that while in Membership, and following termination or cancellation of your Membership, you shall not use the confidential information revealed to you for any commercial purpose. In addition, you shall not elicit or entice away any current or potential members by sending “Friend Requests” or otherwise targeting them. You agree to not interfere with the recovery experience of other members by making recommendations or attempting to influence their experience or opinion of the columns work. You also agree not to become involved in any capacity with any business concern which is in, or tends to be in, direct competition with us.
Force Majeure
Where either party is prevented from or delayed in carrying out its obligations under these Terms, due to circumstances beyond their reasonable control including, but not limited to, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, pandemic/epidemic, lock-outs, strikes or other employment disputes, performance of their obligations shall be postponed until these circumstances end.
Waiver
In the event that we fail to insist upon your strict performance of any obligations under these Terms, or we fail to exercise any rights or remedies to which we are entitled, this will not constitute a waiver of any such rights and / or remedies available to us.
Errors and Inaccuracies
There may be information within our Site or the Membership which contains typographical errors, inaccuracies or omissions relating to the service delivery, pricing or promotion of the Membership. We reserve the right to correct or amend any errors without prior notice.
Jurisdiction
These Terms are governed by the laws of The United States of America. The United States Courts have exclusive jurisdiction over any matter and proceedings arising out of the Membership.
Complaints
It is our aim that you are completely satisfied with the Membership. Should you have any feedback please feel free to share it with us as we are always striving to ensure that we provide you with the highest level of service. If you have a complaint about the Membership this should be made in writing to Greg Romano at support@crushingdoubt.com.
General
We intend to rely on the written Terms set out in Terms and Conditions for the services that we provide to you in delivery of the Membership. These written Terms shall constitute the entire agreement between us.
Should there be any conflict between these Terms and any Membership hosting platform or payment gateway, these Terms shall prevail.
If any provision within these Terms is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant provision will be deemed to be deleted).
We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.
Frequently Asked Questions
What happens if I can’t make a live session?
As far as possible, the live sessions will be held in the provided Zoom link. They will be recorded and they can be watched in the membership area once posted. From time-to-time technology may fail and the recording may be unavailable or of poor visual or sound quality, but we do aim to record all live sessions. For the avoidance of doubt, there will be no refunds available for any missed sessions.
What if I need additional support?
Additional support can be offered to each member in the form of paid 1:1 consultation sessions or any of the other resources offered by Dr. Dan Ratner. We are happy to support you as required, please contact us directly at greg@crushingdoubt.com.
What if I am ill during the Membership?
If you are ill or unable to attend a live session for any reason you will be able to watch the recording of that session. If you are ill for an extended period, please let us know and we will support you in whatever way we can.
Is the Membership suitable for everyone?
The Membership is best suited to mind body symptom sufferers above the age of 18.
How can I manage my account?
You can upgrade or downgrade to any other offerings by Crushing Doubt through the Customer Center Dashboard. You can also cancel your membership at any time and the terms set above will apply.